Cancellation & Returns
Return Policy for Home Delivery of Products after Dispatch (Only in case of defective, damage and dead on arrival or what you have got is different from what you have ordered)
- Any Product purchased from the Website can be returned to the Company only if the Product supplied by the Company is damaged, defective or the Product received is different from the Product that was ordered. The User shall ensure that he/she does not accept the delivery of any Product whose original packaging is damaged or tampered in any manner.In case, if the user has a mind change he/she should not accept the delivery of the product at thier doorstep.
Exchange / Replacement for Home Delivery after Dispatch of Products (Only in case of defective, damage and dead on arrival or what you have got is different from what you have ordered)
- In case the Product is found having certain defect(s) immediately after delivery of the same, User can request for replacement of the Product any time after delivery of the Product but not later than 24-Hours from the date of delivery of the Product (which do not require any demo/installation) or 24-Hours from date of demo/installation (if manufacturing/working defect is discovered at the time of demo/installation for those Products which require demo/installation), by placing 'Replacement Request' on the Website.
- In case User decides to get replacement of the Product due to certain defect in the Product as provided above, then the Company will arrange pick up of the Product to be exchanged/ replaced. However, User agrees to assist and cooperate to return the Product with all its accessories, freebies, original packing materials and such declaration duly signed by User as may be suggested by Customer Service Centre while registering call for return/replacement.
No Warranty for Freebies
Free goodies given with any of the Product purchased from the Website will not be exchanged and/or covered under any kind of warranty.
It is expressly provided that if any Products are not available with the Company for an exchange, the money shall be refunded to the User in accordance with the Refund Policy of the Company as set out herein. The refund of the payment will be relfected back to the customer between 24-48 Hours.